Deliverability
Emails that don't sound like a robot wrote them
Templates are efficient but they read like templates. The humanizer rewrites prose before every send, keeping your HTML structure, links, and compliance text intact. You pick the tone.

What happens under the hood
Template renders as usual
Variables filled, layout applied. Nothing changes about your existing template pipeline.
LLM rewrites the prose
The rendered content passes through an LLM that rewrites copy to sound like a person wrote it. HTML structure, links, compliance text, and unsubscribe links are left alone.
Tone is applied
Casual makes it conversational and warm. Professional keeps it clear and direct. Friendly lands somewhere in between, personable and upbeat.
Both versions stored
The humanized version gets sent, but we keep the original too. You can always compare what went out versus what the template produced.
Enable per-send
POST /v1/agent/request-send with humanize: true
POST /v1/agent/request-send
{
"tenantId": "your-tenant-id",
"recipientEmail": "alice@example.com",
"templateId": "onboarding-welcome",
"dedupeKey": "onboarding-alice-step1",
"payload": { "firstName": "Alice" },
"humanize": true,
"humanizeStyle": "friendly"
}Tone styles
Casual
Contractions, shorter sentences, warm feel. The kind of email you'd get from a coworker, not a department.
Professional
Clear and direct. No fluff, no filler. This is the default, and it works for most B2B and enterprise use cases.
Friendly
Personable and upbeat without being over the top. Good fit for onboarding sequences and customer success touchpoints.
Before and after
Template output
Hi {{firstName}},
Welcome to Molted Email. Your account has been created
and your trial is active for 14 days.
Please complete the following steps to get started:
1. Verify your domain
2. Create your first template
3. Send a test email
Best regards,
The Molted Email TeamAfter humanizer (friendly)
Hey Alice, Welcome aboard! Your account is all set and you've got 14 days to explore everything. Here's how to get rolling: 1. Verify your domain 2. Create your first template 3. Fire off a test email Excited to have you here - let us know if you need anything! The Molted Email Team
Configure at the tenant level
You can enable the humanizer globally or override it per-mailbox and per-send. Resolution order: per-send wins, then agent-level, then tenant-level, then off.
// Get current config
GET /v1/me/humanizer
// Enable tenant-wide
PUT /v1/me/humanizer
{
"enabled": true,
"style": "professional",
"provider": "anthropic"
}One flag. Natural-sounding emails.
Set humanize: true and your templates stop reading like templates. Links, compliance text, and unsubscribe blocks are never touched.
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