Tracking Delivery
Delivery statuses and how to monitor email delivery in the dashboard.
Every email sent through Molted Email is tracked through its full delivery lifecycle. You can monitor delivery status in Dashboard > Sent.
Status lifecycle
Emails progress through the following statuses:
queued → accepted → sent → delivered
↘ deferred
↘ bounced
↘ complained
↘ failed| Status | Description |
|---|---|
queued | The send request passed policy checks and is waiting to be sent. |
accepted | The email provider accepted the message for delivery. |
sent | The message was handed off to the recipient's mail server. |
delivered | The recipient's server confirmed receipt. |
deferred | Delivery was temporarily delayed. The system will retry automatically. |
bounced | The email was permanently rejected (e.g., invalid address). |
complained | The recipient marked the email as spam. |
failed | Delivery failed after all retry attempts. |
Dashboard
Go to Dashboard > Sent to see all sent emails with their current delivery status. You can filter by status, recipient, template, and date range.
Terminal statuses
Once an email reaches delivered, bounced, complained, or failed, it will not change status again. These are terminal states.
Automatic suppression
When a bounced or complained event is received, the recipient is automatically added to the suppression list. Future sends to that address will be blocked with reason suppressed. See Errors for details.