Billing & Plans
Plans, email limits, free trial, upgrading via Stripe, and managing your subscription.
Molted Email offers tiered plans based on monthly email volume.
Plans
| Plan | Monthly emails | Daily limit | Hourly limit | Mailboxes | Storage | Retention | Price |
|---|---|---|---|---|---|---|---|
| Trial (14 days) | 100 | 50 | 20 | 1 | 50 MB | 7 days | Free |
| Starter | 1,000 | 200 | 50 | 3 | 1 GB | 30 days | $9.99/mo |
| Growth | 5,000 | 500 | 100 | 10 | 10 GB | 90 days | $39.99/mo |
| Enterprise | Custom | Custom | Custom | Unlimited | Unlimited | 365 days | Contact us |
All plans include full access to the policy engine, delivery tracking, domain verification, and API key management. See Mailboxes and Storage for details on mailbox and storage limits.
Free trial
Every new account starts in a trial state. When you pick Starter or Growth, you enter a 14-day free trial:
- Credit card required — collected via Stripe Checkout upfront. You won't be charged until the trial ends.
- 100 emails — during the trial you can send up to 100 emails total.
- Auto-converts — after 14 days your chosen plan activates and billing begins automatically.
If you don't start a trial (i.e. you never enter a credit card), your account remains in trial mode and sending is blocked.
Expired state
Your account enters the expired state when:
- Your trial ends without an active subscription
- Your subscription is cancelled
- A payment fails
In expired state your dashboard remains accessible (read-only) but all sends are blocked with reason subscription_expired. Subscribe to a plan to resume sending.
Upgrading
- Go to Dashboard > Billing in the portal.
- Select the plan you want (Starter or Growth).
- You'll be redirected to Stripe Checkout to enter payment details.
- If this is your first time, you get a 14-day free trial. Re-subscribing after expiry starts billing immediately.
- Once confirmed, your new limits take effect immediately.
Managing your subscription
Click Manage Subscription in Dashboard > Billing to open the Stripe Customer Portal. From there you can:
- Update your payment method
- View invoices and payment history
- Change or cancel your plan
Usage tracking
Your current usage against plan limits is available in the dashboard and via the API. See Rate Limits for details on the GET /v1/me/usage endpoint.
Exceeding limits
When you exceed your plan's monthly, daily, or hourly limit, sends are blocked with reason rate_limited. Upgrade your plan or wait for the current window to reset.